Forklifts play a significant role in your business in moving around products so that orders can be completed. These powerful machines are critical in keeping your business running seamlessly. Therefore it is essential to find the right dealer to partner with when you need a new forklift or repair an existing one. Here are a few vital elements to consider when choosing a dependable forklift dealer.
What to Consider When Choosing a Forklift Dealer
Here are a few crucial elements to take to account when choosing a forklift dealer.
Undisputed Reputation
One of a business's most critical endorsements is word of mouth. Ensure you ask for references from the dealer to find out about their service quality, repairs, and sales. Ask around to get to know who your peers in the industry choose to trust with their revenue-generating equipment.
Word of mouth
If you are unsure of what you will get in terms of sales service or quality of repairs, ask them to provide you with references before settling for the dealer. Inquire from other businesses that have worked with the dealer before and find out how they handle their business after the sales are made. You will collect first-hand info about their company and service repair time.
Location Convenience
Always remember how vital the dealership location is. A new equipment delivery or a long forklift service haul can quickly become a hassle. Also, depending on the terms of service, deliveries that are far can become expensive. The best dealer to settle for is one who is nearby and willing to come to your location.
Readily Available Spare Parts
You want to find a forklift dealer who provides equipment services and sells replacement parts directly. In case you have a team of maintenance technicians on your staff, having replacement parts on hand is critical. Depending on your dealer for parts and equipment services will help simplify your business process, saving you the hassle, time, and money.
Rental Fleet Size
Even though you plan on owning and optimizing your fleet, settling for a forklift for sale from a dealer with a dependable rental fleet can save you a lot of hassle. If you need a piece of equipment because you are dealing with an increase in demand or require the equipment for a one-time project, rental equipment can be of great assistance in bridging that gap.
Professionalism
Keep in mind that customer service entails more than the quality of interaction. It must also include the first interaction, repair completion, and speed of service availability. Take note of your potential forklift dealer's staff size, certification, technician training, and repair vehicle fleet size.
The best forklift dealer will have friendly experts who are well-trained in your brand of equipment to assist and help make the proper repair the first time.
Reviews
Look at the reviews of the forklift dealer before you commit to purchase. The ideal company to choose is one that has numerous positive reviews and an overall positive review score. The reviews should also be straightforward to find and must be listed on reputable sites like Google Reviews or Reviews.io.
Experience
Forklift dealers that have been in operation for some time now can be trusted compared to new businesses. Generally, experience indicates that a company offers excellent quality services because it has survived for many years. Furthermore, it is also possible that the business has evolved to deliver some valuable services, including forklift-for-sale services.
Free site surveys
A good forklift company provides free site surveys. This is to ensure they can assess your business premises and recommend the ideal forklift and terms of engagement that cater to your needs. Ensure you take advantage of free site surveys to make sure that you get the most suitable products from your business.
Flexibility of Terms
A reliable forklift dealer will offer flexible hire or purchase terms on their products. It is vital to settle for a dealer that can address your needs, whether you are hiring a forklift for several weeks or purchasing a used forklift outright. In cases where the forklift dealer has limited hire or purchase terms, you may end up with forklifts for shorter or longer than the required time.
Variety of Products
Settle for a dealer who provides a variety of forklifts for sale so that you can find the best product for your needs. Every type of forklift brand and model offers slightly different disadvantages and advantages. Fortunately, with great options, you are in an ideal position to find an optional forklift truck.
Dedicated Dealer Partner
Some forklift dealers are partners with particular forklift manufacturers. This indicates that they can get exclusive access and pass savings on to customers. By picking a dedicated forklift dealer partner, you are likely to get the latest models at the best prices.
Why Choose BMH as Your Forklift Dealer
Suppose you've decided to settle for BMH as your forklift dealer; here are a few things you need to know about us.
● We have an undisputed reputation. At BMH, we have worked extremely hard to earn an A+ rating from the Better Business Bureau for providing premium services, parts, and products.
● We are the fastest-growing company in the material handling space, with a growth of 732% year over in 2022.
● Our technicians and staff are trained and certified to work on various models and brands of forklifts. We are serious when it comes to staff knowledge and skills. At BMH, we invest time in ongoing training to ensure we provide high-quality services to our customers.
● We have easy return terms. We provide a 15-day return policy. We do not charge restock fee on in-stock items.
● BMH's product line includes conveyors, forklifts, shelving, pallet racks, and mezzanines.
● We have readily available replacement parts for your forklift, including oil filters hydraulics, and more.
Conclusion
Finding the right forklift dealer is a challenging job. However, when you understand what you are supposed to factor in, you can undertake the whole process in a breeze. Taking into account the above-highlighted pointers, you are confident you will find the right dealerships that will accommodate your needs when choosing a forklift.
If you are looking for the right dealership to rent or buy a forklift, look no further; at BMH, we can address all your forklift needs. Have any questions? Contact us today to schedule a consultation.
